Wild Legacy Farm

Our policy for protecting your personal data establishes a relationship of trust between you and our services, in order to provide you with a positive experience, in a completely transparent manner.

Through this policy, we can take your requirements into account and meet your expectations.

In order to respect your trust, Wild Legacy Farm guarantees the utmost respect for your personal data, as well as the confidentiality of our clients (hereinafter referred to as "Your Data").

For complete transparency towards you, in order to ensure your secure use of our Wild Legacy Farm website in all its available versions and related applications (hereinafter referred to as the “Wild Legacy Farm Site”), we provide information on how we process your data, so that our services are always in accordance with respecting your rights. This way, we ensure the security as well as the confidentiality and non-alteration of your privacy and your data across all our platforms.

Our policy and we guarantee that all necessary precautions for protecting all of your data and against its disclosure, loss, or alteration are taken. That is why we provide you with all the elements that allow you to easily understand how we process your data. This data will only be kept for the time necessary for management and determined processing. You will, of course, be able, at any time, to access your data and modify it, as it will be available in your personal spaces on the Wild Legacy Farm site.

To this end, we strive to take all necessary measures to comply with applicable data protection laws.

Thus, I, the undersigned Liliane Cyr and Antoine Robillard, commit through this personal data protection policy to respect the essential principles of the European General Regulation and French law regarding personal data protection, by providing you with information concerning the existence and terms of data processing applied here, the rights you have regarding your data, as well as applying these rights ourselves. Any information related to potential transfers to a third country or recipients is also made available, along with the retention period of the collected data and security measures.

WHO ARE YOU?

When we refer to "you" in this Personal Data Protection Policy, it is simply because it is directly related to you and concerns you as a client of Wild Legacy Farm if you have placed an order on the Wild Legacy Farm site, or if you have created a customer account on the Wild Legacy Farm site but have not ordered any products or services, or if you have browsed as a visitor on the Wild Legacy Farm site without having created a customer account or placed an order.

WHO ARE WE?

Wild Legacy Farm is a LTD, registered under the number 797257623, represented by Liliane Cyr and Antoine Robillard, in the capacity of CEO, with its registered office located at 2695 Primrose Rd., Cardigan, Prince Edward Island, C0A 1G0 Canada.

Liliane Cyr and Antoine Robillard publish the Wild Legacy Farm Site and implement various processes concerning your Data as data controllers.

FOR WHAT PURPOSES DO WE PROCESS YOUR DATA?

3.1. When do we collect your personal data?

Your personal data may be collected if you visit the Wild Legacy Farm site using cookies, if you create a customer account on the Wild Legacy Farm site, if you order one of our products or services, or if you agree to be a member of our newsletters (SMS, emails).

Your personal data helps us streamline your navigation on the Wild Legacy Farm site, as well as to offer you a more personalized experience. We can thus best process your orders, provide payment in installments, prevent fraud, carry out necessary refunds, and manage your customer reviews.

3.2. Your browsing on the Wild Legacy Farm Site

In order to enable you to navigate the Wild Legacy Farm site, we process your data based on your consent.

3.3. Processing your orders

To handle your orders and process them, we use your data.

The use we make of it serves to manage mediation, customer relations (including through social networks), our after-sales service and distance selling, our actions related to marketing and commercial prospecting for the Wild Legacy Farm site, as well as for managing, delivering, and transporting orders.

The execution of the contract between both parties (you and us) is the legal basis for processing this data.

Wild Legacy Farm’s legal obligation is the legal basis for processing concerning product recalls. Your consent or our legitimate interest, depending on the case, is the legal basis for processing for marketing and commercial prospecting actions. Your consent is required for implementing "flash" payment.

3.4. Payment in installments

For orders eligible for payment in installments and for certain customers, your data is processed to offer you this type of payment. The execution of the contract between both parties is the legal basis for processing the data. However, your consent remains the foundation for processing your bank data.

3.4.1. Klarna

In order to offer you Klarna payment options, we may be required to transmit your personal data to Klarna, including your contact details and order details, so that Klarna can assess whether you meet the necessary conditions to benefit from them and adapt them to your needs. Your personal data transferred will be processed in accordance with Klarna's privacy policy.

3.5. Customer reviews

To share your reviews with our clients and visitors and allow you to leave your review on the Wild Legacy Farm site, we use your data based on your consent or legitimate interest.

3.6. Payment collection and fraud prevention

To enable payment collection and fight against fraud, we use your data.

Through this, we can also guarantee the security of payments.

The execution of this contract between both parties, as well as Wild Legacy Farm's legitimate interest as the data controller, are the legal bases for this processing.

3.7. Management operations of Wild Legacy Farm’s advertising agency

The advertising agency operations of Wild Legacy Farm are managed using your data.

This allows us to increase our customer and prospect data, manage maintenance and technical activities of prospects, commercial statistics and advertising campaign studies, update prospecting files of the agency in charge of managing opposition to telephone marketing, solicitations, organize our contests and lotteries, or any other promotional operation, except for online gambling and games of chance.

The legal bases for the mentions mentioned above are the user’s consent or Wild Legacy Farm’s legitimate interest.

WHERE DO YOUR DATA GO?

Your data is transmitted to several internal services of Wild Legacy Farm.

It is not sent to third parties, except in the situations specified below:

In order to process your orders, your personal data may be transmitted to various service providers whose specialties include banking transactions, customer relations, after-sales service, delivery, IT development, site management, or the provision of warranties or insurance.

For the implementation of payment in installments, your data may be shared with providers such as payment and transaction centers (banks, etc.), or call centers for managing business processes or customer experience, or for customer reviews, to a manager of collection and processing of customer reviews.

The advertising agency of Wild Legacy Farm is managed, using your data, with clients of the agency and advertisers.

DATA RETENTION

The data collected by Wild Legacy Farm is retained only for the time and assistance necessary for the implementation and completion of the operations mentioned in paragraph 3 of our personal data policy.

We retain certain data collected by Wild Legacy Farm for a certain time.

For current archives for prospects, for 3 years from the last contact with the client (they are therefore accessible by the Wild Legacy Farm services). We do not perform intermediate archiving of this data (for data representing administrative interest for certain services, such as for litigation, the retention periods are set by the applicable prescription rules).

Regarding our orders, your data will be archived in current archives for 5 years from the end of the client’s order usage, and in intermediate archives for 5 years from the end of retention in current archives. The same applies to clients.

Concerning bank data, it is archived in current archives for the entire validity period of the bank card (plus one day). No intermediate archiving is performed for bank data.

The cookies and their use and duration are detailed in paragraph 7 of our policy.

EXERCISING YOUR RIGHTS

6.1. You have the right to request access, modification, and rectification of your Data.

6.2. You have the right to request the limitation of the processing of your Data.

Important clarification: for this, you must contest the accuracy of your personal data for the necessary time allowing us to verify their compliance. Alternatively, if you believe that our use of your personal data is unlawful and you request a limitation of its use rather than deletion. We no longer need to use your data for the purposes mentioned in paragraph 3, but your data is still useful for establishing, exercising, or defending your rights in court, in the event that you decide to exercise your right to object during the necessary time for verification to determine whether the legitimate grounds we pursue prevail over yours.

6.3. You have the right to request the deletion of your Data.

If you require the deletion of your personal data, Wild Legacy Farm will still have the option to retain it in intermediate archive format for the time necessary to satisfy its legal, accounting, and tax obligations.

6.4. You have the right to object to the processing carried out for commercial prospecting purposes.

In the case of email prospecting, you have the right to request modification or unsubscribe from newsletters by clicking the “unsubscribe” hyperlink available in all newsletters or by navigating directly to the contact page of the Lili Frididli site.

In the case of SMS prospecting, you can unsubscribe by sending the text “STOP SMS” to 36007, or by navigating to the contact page of the Wild Legacy Farm site.

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6.5. You have the right to transmit post-mortem privileges concerning the retention, deletion, and communication of your personal data.

In the absence of such privileges, your successors and heirs can contact Wild Legacy Farm to access the uses of this data and facilitate the "organization and settlement of the deceased's estate" and/or close the account on the site and/or request the cessation of the processing of personal data. You can also request that your data not be communicated to a third party in the event of your death.

6.6. You have the right to request your right to data portability.

6.7. You have the right to withdraw your consent regarding the processing based on this legal basis.
Important note: If you decide to withdraw your consent, it will not affect the legality of the uses carried out before your withdrawal of consent.

6.8. You have the right to file a complaint with the competent supervisory authority whenever you wish.
To exercise your rights, please send your complaint (accompanied by your email, name, surname, copy of your identity document, and postal address) to the data protection delegation of Wild Legacy Farm by email at wildlegacyfarm@gmail.com and/or by postal mail to Liliane Cyr and Antoine Robillard / Wild Legacy Farm, 2695 Primrose Rd., Cardigan, Prince Edward Island, C0A 1G0 Canada.
Within a maximum period of one (1) month after receiving the complaint, we will respond to you.

SECURITY MEASURES
Thanks to the technical and organizational measures we take, we can guarantee a level of security that complies with the risks to the rights and freedoms of individuals concerning the points mentioned in point 2. To this end, we take into account the origin, scope, context, costs, and state of knowledge, the purposes of the processing, as well as the identified risks.
Furthermore, we comply with the PCI DSS security standard for the payment card industry, demonstrating our commitment to security.

PROFILING AND AUTOMATED DECISION-MAKING
Due to the automated processing we use (such as profiling), you are subject to legal effects that affect you.
This is essential for the conclusion or execution of the contract that binds you to us.
This is how we can offer and implement automated customer identification and "payment in 4 installments." The foundations of this operation are related to the analysis of various variables regarding the type of products, the services ordered, or the customer profile.
If the risk is assessed with these statistics as being too high (fraud/non-payment), then this payment method will not be offered.
However, if you wish, you can obtain human intervention even though decisions are automated, allowing you to provide your opinion and/or oppose the automated decision.

UPDATING THE POLICY AND REVIEW
Our policy regarding personal data will be updated whenever necessary to remain compliant with the applicable regulations for the protection of your data (at least every three (3) years).

All rights reserved – July 1, 2022